Privacy Policy

Important note: Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with healthcare services in accordance with the Health Insurance Portability and Accountability Act ("HIPAA").

This Privacy Policy describes how PeptideMaxxers LLC ("we," "us," or "our"), a Texas limited liability company, collects, uses, and discloses personal data about you through the use of our website at peptidemaxxers.com (the "Platform"), and through email, text, and other electronic communications between you and PeptideMaxxers. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service.

1. Information we collect

We may collect the following categories of personal information:

Information you provide directly: Name, email address, phone number, date of birth, mailing address, payment information, health questionnaire responses, medical history information submitted through assessment forms, and any other information you voluntarily provide.

Information collected automatically: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, click patterns, device identifiers, and cookies or similar tracking technologies.

Information from third parties: Information from our telehealth platform partners, payment processors, analytics providers, and advertising platforms in connection with services we provide to you.

2. How we use your information

We use your personal information for the following purposes: to provide, maintain, and improve our services and the Platform; to process transactions and send related information including purchase confirmations; to coordinate healthcare services with our affiliated telehealth partners and licensed providers; to coordinate prescription fulfillment with licensed compounding pharmacies; to send you marketing communications about our services, subject to your communication preferences; to respond to your comments, questions, and requests; to monitor and analyze usage trends and preferences; to detect, investigate, and prevent fraudulent transactions and other illegal activities; to comply with applicable laws, regulations, and legal processes; and to enforce our Terms of Service.

3. How we share your information

We may share your personal information in the following circumstances: with affiliated telehealth platform partners and independent licensed healthcare providers for the purpose of delivering Healthcare Services including consultations, prescriptions, and clinical oversight; with licensed compounding pharmacies for prescription fulfillment and medication delivery; with third-party payment processors via encrypted connections for transaction processing; with analytics and advertising partners to help us understand Platform usage and deliver relevant advertising; with service providers who assist us in operating the Platform, conducting our business, or serving you; to comply with applicable laws, regulations, subpoenas, or court orders; to enforce our Terms of Service and protect our rights, property, or safety; and in connection with a merger, acquisition, or sale of all or a portion of our assets, with notice provided to you.

4. Health information

Health information you provide through our assessment forms and quiz funnels is used to coordinate your care with licensed healthcare providers. When you engage in a telehealth consultation, your health information becomes part of a medical record governed by HIPAA and applicable state privacy laws. Our telehealth platform partners maintain HIPAA-compliant systems for the storage and transmission of protected health information. PeptideMaxxers does not access, store, or process protected health information (PHI) outside of the telehealth platform partner's HIPAA-compliant environment.

5. Cookies and tracking technologies

We use cookies, pixel tags, and similar technologies to collect information about your browsing activity on the Platform. These technologies help us analyze traffic, personalize content, serve targeted advertisements, and understand the effectiveness of our marketing campaigns. You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Platform.

6. Advertising and analytics

We work with third-party advertising and analytics companies including Meta (Facebook/Instagram), Google, and TikTok to serve advertisements on our behalf and to analyze Platform usage. These companies may use cookies, pixel tags, and similar technologies to collect information about your activity on the Platform and other websites to provide you with targeted advertising. You may opt out of personalized advertising through the Digital Advertising Alliance (optout.aboutads.info) or through the privacy settings of your social media accounts.

7. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our Platform is encrypted using TLS/SSL. Payment information is processed by PCI-compliant third-party processors and is not stored on our servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Waitlist and marketing data is retained until you request removal. Health-related records maintained by our telehealth partners are retained in accordance with applicable medical records retention laws.

9. Your rights and choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of the sale or sharing of your personal information. To exercise these rights, contact us at hello@peptidemaxxers.com. We will respond to requests within the timeframes required by applicable law. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

10. California residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your rights. To exercise these rights, contact us at hello@peptidemaxxers.com or use the contact methods described below. We do not sell personal information as defined by the CCPA. We may share personal information with advertising partners for targeted advertising purposes, which may constitute "sharing" under the CPRA.

11. Children's privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes become effective upon posting to the Platform with an updated "Last updated" date. Your continued use of the Platform after changes constitutes your acceptance of the revised Privacy Policy.

13. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at:

PeptideMaxxers LLC
Email: hello@peptidemaxxers.com